Privacy Policy

Privacy Policy for Georgian Art Platform

Effective Date: 01/01/2025

Welcome to Seizenine! This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our platform, purchase artwork, or engage in transactions involving Georgian art. By using our services, you agree to the practices described in this Privacy Policy.

0. Company Information

  • Company Name: Seizenine
  • Contact Email: info@seizenine.com
  • Address: 20 Gamkrelidze Street, Tbilisi, Georgia, 0102

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely through third-party payment gateways)

1.2 Non-Personal Information

  • Browsing behavior
  • IP address
  • Device information
  • Cookies and tracking technologies

1.3 Artist Information

For artists collaborating with us, we collect:

  • Biography and portfolio details
  • Artwork descriptions and images
  • Payment preferences

2. How We Use Your Information

We use the collected information for:

2.1 Providing Services

  • Processing and fulfilling orders
  • Facilitating commission requests between buyers and artists
  • Managing payments in Georgian Lari (GEL)

2.2 Communication

  • Sending order updates
  • Providing customer support
  • Marketing and promotional messages (opt-in required)

2.3 Platform Improvement

  • Enhancing user experience
  • Analyzing site usage to improve functionality

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share information with:

3.1 Service Providers

  • Payment processors
  • Shipping and logistics companies

3.2 Artists

  • Providing customer information relevant to commissioned art requests

3.3 Legal Obligations

  • Complying with applicable laws and regulations
  • Responding to lawful requests from public authorities

4. Artist Commission Requests

Buyers may request commissioned artwork through our platform. The following terms apply:

4.1 Artist Rights

  • Artists have the right to accept or decline commission requests.
  • Artists set their terms, including the timeline and pricing.

4.2 Buyer Obligations

  • Buyers must agree to the artist’s terms before proceeding.
  • Payment terms for commissioned artwork will be communicated clearly.

5. Pricing and Currency

All artwork prices are displayed and charged in Georgian Lari (GEL). Currency conversions may apply based on the payment method or location of the buyer.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

6. Shipping and Transportation

We provide transportation for all purchased art pieces. The following policies apply:

6.1 Delivery Guarantees
  • If an artwork is damaged or lost during transit, the full purchase amount will be refunded to the buyer.
  • Buyers are required to report any damage within 7 days of receipt.
6.2 Shipping Fees
  • Shipping fees are included or specified at checkout based on the delivery location.
7. Data Security

We employ industry-standard measures to safeguard your data, including:

  • Regular security audits
  • Limited access to personal data
8. Your Rights

You have the following rights concerning your data:

8.1 Access and Correction
  • Request access to your data
  • Correct inaccuracies
8.2 Opt-Out
  • Opt-out of marketing communications
  • Disable cookies via browser settings
8.3 Deletion
  • Request deletion of your personal information, subject to legal and transactional requirements
9. International Practices

We adhere to international standards for data protection, including:

  • GDPR compliance for users in the European Economic Area (EEA)
  • CCPA compliance for users in California, USA
10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@seizenine.com
  • Address: 20 Gamkrelidze Street, Tbilisi, Georgia, 0102

Thank you for trusting us to connect you with the finest Georgian art. Your privacy and satisfaction are our priorities.