Terms and Conditions

Introduction

Welcome to Seizenine ("the Platform"), a platform dedicated to selling and promoting Georgian art locally and globally. By using our Platform, you agree to these Terms and Conditions ("Terms"). Please read them carefully before engaging in any transactions or interactions on the Platform.

0. Definitions

  • Platform: The website and services provided by Seizenine.
  • Artist: Individuals or entities registered on the Platform to showcase and sell their artwork.
  • Buyer: Individuals or entities purchasing or commissioning artwork through the Platform.
  • Commissioned Work: Custom artwork requested by a Buyer and created by an Artist under agreed terms.
  • Service Fee: The percentage of each sale retained by the Platform as commission.

1. Company Information

1.1 Legal Entity Information

  • Company Name: Seizenine
  • Legal Name: Nikoloz Bujiashvili
  • Company Identification Code: 01005043907

1.2 Contact Information

  • Telephone Number: 551403037
  • Email Address: info@seizenine.com
  • Address: 20 Gamkrelidze Street, Tbilisi, Georgia, 0102

1.3 Working Hours

  • Monday to Friday: 11:00 AM - 7:00 PM
  • Saturday: 12:00 AM - 4:00 PM
  • Sunday: Closed

 

2. User Accounts

2.1 Registration

  • All Artists and Buyers must create an account to use the Platform’s services.
  • Users must provide accurate and up-to-date information during registration.
  • The Platform reserves the right to verify user details and refuse service at its discretion.

2.2 Account Security

  • Users are responsible for maintaining the confidentiality of their account credentials.
  • Notify the Platform immediately of any unauthorized access or breaches.

2.3 Eligibility

  • Users must be at least 18 years old to register and engage in transactions on the Platform.
  • Buyers are responsible for ensuring that their use of the Platform complies with local laws and regulations, including those concerning the import or purchase of art.

3. Artwork Listings

3.1 Pricing

  • Artwork prices are charged in Georgian Lari (GEL).
  • The price excludes taxes or customs fees, which are the Buyer’s responsibility.

3.2 Authenticity

  • All artwork listed must be original and created by the Artist.
  • The Platform reserves the right to remove listings that violate authenticity or quality standards.

4. Sales and Commissions

4.1 Payment

  • Buyers must make full payment at the time of purchase.
  • The Platform processes payments securely through authorized payment gateways.

4.2 Service Fee

  • The Platform retains a commission from each sale as agreed upon with the Artist.
  • Remaining funds are transferred to the Artist within a week after the sale is finalized.

4.3 Ownership Transfer

  • Ownership of the artwork transfers to the Buyer upon successful delivery and receipt of payment.

5. Custom Commissions

5.1 Requesting a Commission

  • Buyers can request custom artwork by submitting a detailed commission request through the Platform.

5.2 Artist’s Rights and Terms

  • Artists have the right to accept or decline commission requests.
  • Artists may set their own terms, including pricing, delivery timeline, and revisions.
  • Buyers can either accept or decline the Artist’s terms.

5.3 Payment for Commissions

  • Buyers must pay a deposit or full amount as agreed upon during the commission negotiation.
  • Remaining payments, if applicable, are due upon completion and approval of the artwork.

6. Shipping and Delivery

6.1 Transportation

  • The Platform provides transportation for purchased artwork.
  • Buyers will be notified of the estimated delivery time at the time of purchase.

6.2 Damage or Loss

  • If artwork is damaged or lost during transportation, the Buyer will receive a full refund.
  • The Platform may require photographic evidence of damage for processing refunds.

6.3 Delivery Methods

  • We offer delivery through trusted shipping providers.

6.4 Delivery Timeline

  • Estimated delivery time: 5-14 business days depending on the location.

6.5 Shipping Charges

  • Shipping fees are displayed at checkout. International deliveries may include customs duties, which are the responsibility of the Buyer.

6.6 Order Tracking

  • Buyers will receive tracking details via email upon shipment.

7. Refunds and Returns

7.1 Eligibility

  • Refunds apply for damaged, lost, or non-delivered artwork.

7.2 Process

  • Refund requests must be submitted within 5 business days of delivery.
  • Refunds are processed within 8 business days of approval.

7.3 Exclusions

  • Custom Commissioned Works are non-refundable unless agreed upon by both parties.

    8. Artist Obligations

    • Artists must ensure all listed artwork complies with Platform standards.
    • Artists must honor accepted commission agreements.
    • Artists are responsible for fulfilling delivery timelines agreed upon with Buyers.

    9. Buyer Obligations

    • Buyers must provide accurate information for shipping and payment.
    • Buyers must respect the intellectual property of Artists.
    • Buyers are responsible for any taxes, duties, or customs fees incurred during shipping.
    • Buyers must ensure they meet the legal requirements to purchase and import art into their country of residence.

    10. Intellectual Property

    • Artists retain all intellectual property rights to their artwork unless otherwise transferred in writing.
    • Buyers may not reproduce or use artwork for commercial purposes without explicit permission.

    11. Dispute Resolution

    • The Platform encourages Artists and Buyers to resolve disputes amicably.
    • If disputes cannot be resolved, the Platform will mediate and make a final decision.

    12. Termination of Use

    • The Platform reserves the right to terminate any account for violating these Terms.
    • Users may terminate their accounts at any time by notifying the Platform.

    13. Limitation of Liability

    • The Platform is not responsible for any disputes arising between Artists and Buyers outside of the agreed terms.
    • The Platform’s liability is limited to the amount paid for services directly provided by the Platform.

    14. Changes to Terms

    • The Platform may update these Terms from time to time.
    • Users will be notified of significant changes, and continued use of the Platform constitutes acceptance.